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Yeah, it wasn't supposed to work like that. In fact, we need to make the thing behave better. We'll eventually make it pop-up and "ping" you when a new message arrives. We want to make ACARS as useful as ICQ, AOL and MSN instant messengers. It'll just be our branded version without the security holes.
Please remember that we're bascially starting from scratch and we don't have the man power of the giants that created those other utilities, so we're a little slower at getting things working like we'd like them to.
Thanks for your patience!
Ben